Why Is My Order Delayed? What Should I Do?Updated 14 days ago
⏳ Why Is My Order Delayed? What Should I Do?
At GARD PRO, we aim to deliver every order as quickly and smoothly as possible. However, in rare cases, delays may occur due to factors beyond our control.
📦 Standard Delivery Times
Our normal delivery window is 3 to 6 business days after shipping.
In some cases, it may take up to 10 business days, especially during peak seasons or due to customs clearance in international shipments.
You will receive a tracking number via email once your order has shipped so you can monitor progress in real time.
🛑 Common Reasons for Delays
Here are some possible reasons why your delivery might be delayed:
📈 High shipping volumes (e.g. sales events, holidays)
🌍 Customs clearance for international orders
🌦️ Weather conditions affecting transport
🛫 Carrier issues or route disruptions
📍 Incorrect or incomplete address information
These issues are rare, but when they do occur, they can extend the normal delivery timeframe.
📆 What Should I Do?
Wait up to 10 business days
Many delayed orders still arrive within this extended timeframe without needing action.Track your shipment
Use the tracking link in your shipping confirmation email to see the latest status.Still no update after 10 days?
Contact us at [email protected]. Our team will follow up with the carrier and ensure your issue is resolved promptly.
✅ We’re Here to Help
Although delivery delays are frustrating, they’re often temporary and resolved without issue. If you ever feel unsure or haven't received any tracking updates, please don’t hesitate to reach out — we're always ready to assist.